We’re very sorry and want to take some time to explain what happened and what we’re doing to help prevent a similar problem in the future.
As you know, we’re constantly improving Edmodo. On Monday afternoon, we released an update designed to increase site performance. Unfortunately, the upgrade caused an error during our busiest time of day, causing the site to go down.
We know you depend on Edmodo and we’re going to continue to work hard to live up to the trust you place in us. We have many infrastructure improvements planned for the coming year and we will apply the lessons we learned during this outage to create an even stronger Edmodo.
We apologize again for the inconvenience, and thank you for your continued support. If you have any additional questions you can post them to our Support Community.
-The Edmodo Team